Version 1 May 2022
We respect and are committed to protecting your privacy. That is why we have adopted this Privacy Policy. This Privacy Policy lets you know how your personal information is processed and used. We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. In collecting this information, we are acting as a data controller and are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.
Who are we?
We are a holiday rental company based in Kent, UK,. You can contact us by email at floridavilla814@yahoo.co.uk. Any inquiries about our use of your personal data should be addressed to the contact details above.
Why do we collect your information?
In order to fulfil its purpose and deliver a valued service to its customers, FL814 collects and processes certain information from its customers for contractual reasons to fulfil insurance and booking policy.
Data we may collect from you
We may collect data from you through our website. This may include information provided at the time of requesting a quote or more information about the villas, subscribing to services such as Facebook. We may also collect information that is available from your browser or collect information when you respond to a survey and/or when you report a problem.
Information acquired/provided through correspondence. If you contact us, we may keep a record of that correspondence, including your contact data.
Information acquired/provided when entering into a formal or informal contractual relationship with
This data may include:
- Contact information, such as name, address, contact telephone number, email address
- Browsing information, such as IP address, session time
- In case of contracts and purchases: payment information, such as bank account details or credit card information
Cookies
From time to time, FL814 may send a “cookie” to your computer. A cookie is a small piece of data that is sent to your Internet browser from a Web server and stored on your computer’s hard drive. A cookie can’t read data off of your computer hard disk or read cookie files created by other Web sites. Cookies do not damage your system. We use cookies to identify which areas of the FL814 website you have visited or customized, so the next time you visit those pages may be readily accessible. Our advertisers may also use cookies to ascertain how many times you’ve seen an advertisement. Our advertisers and we may use this information to better personalize the content, banners, and promotions that you see on our site. You can choose whether to accept cookies by changing the settings of your Internet browser. You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our Site and other Web sites may be diminished and some features may not work as intended.
Your rights as a data subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate.
- If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
- If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
- If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully. Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling. To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the ‘Who are we’ section of this policy.
Your right to complain
If you have a complaint about our use of your information, we would prefer you to contact us directly via floridavilla814@yahoo.co.uk so that we can address your complaint
When will FL814 disclose personal information and/or an IP address
When required by law or in the good-faith belief that such action is necessary to:
- Protect and defend the rights or property of the FL814 web site, or visitors to the FL814 web site
- Identify persons who may be violating the law, our terms and conditions of use, the rights of third parties, or otherwise misusing the FL814 site or the computer equipment on which it is hosted (whether owned by FL814 or a third party)
- Fulfil a user’s order or request
Updates to this privacy policy
If require we will update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent. We will update the version number and date of this document each time it is changed.
Your Consent To This Agreement
By using the FL814 Website, you consent to the collection and use of information by FL814 as specified above. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.